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Your Communications Dashboard – The 3CX Web Client
Your Communications Dashboard – The 3CX Web Client
Logging in
Retrieve your credentials from your Welcome Email.
Go to your Web Client URL, e.g. https://mycompany.3cx.com/webclient/
Login using your extension and password.
Make, Receive & Transfer Calls
Make a call by clicking on an extension or enter name/number in the search box.
Toggle the phone icon to trigger a call on your smartphone, deskphone or web client.
Transfer a call by clicking
“Transfer”
or
“Att. Transfer”
, enter the extension or name.
If Att. Transfer announce the call and click
“Transfer”
.
To blind transfer click
“Transfer”
and hang up
Manage your Status
Set your status and status message by clicking on the drop down menu next to your avatar.
Click on the pencil to add a status message.
Set status temporarily to time limit your status automatically.
Green means available, yellow on a call, red is busy – calls will be diverted to voicemail.
Chat with your Colleagues
Click on the
“Chat”
function.
Click on the
“Compose”
icon to search and add people for one-on-one or group chat.
Select the extension(s) and click
“OK”
to start chatting.
Call numbers from web pages
The Click2Call Extension
Install the
Chrome
or
Firefox
extension.
Configure it and refresh your browser.
Clicking on a number will launch the 3CX dialer.
Installing the 3CX Android App
Using your Deskphone on 3CX
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