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Hosted VoIP & Cloud Telephony

Modern Business Phone Systems

Hosted VoIP is a cloud-based telephone system that enables your business to make and receive calls from anywhere using desk phones, laptops, mobile devices or Microsoft Teams.

Whether your team works in the office, remotely or across multiple locations, hosted telephony provides flexibility, reliability and enterprise-level features without the cost and complexity of traditional phone systems.

Blucom’s Hosted VoIP platform includes advanced call handling, mobile and desktop applications, call reporting, voicemail-to-email, business continuity and CRM integration options to help your team communicate more effectively.

From small businesses through to growing multi-site organisations, we can design a telephony solution that scales as your business evolves.






    • Work From Anywhere

    Make and receive business calls from your desk phone, computer, mobile app or web browser using the same business number.

    • Rapid Deployment

    New users, phone numbers and features can usually be added within minutes without requiring engineer visits or expensive on-site hardware.

    • Built For Growth

    Add users, departments, hunt groups and locations as your business expands, without replacing your phone system.

    Why Businesses Choose Hosted VoIP

    Mobile Apps

    Take your business number wherever you go.

    Call Recording

    Monitor quality, compliance and staff training.

    CRM Integration

    Connect calls with your business applications.

    Business Continuity

    Keep calls flowing even when your office cannot.

    Frequently Asked Questions

    Can I keep my existing phone numbers?

    Yes. In most cases we can port your existing geographic, non-geographic and business telephone numbers onto our hosted platform, helping you move to a new system without changing the numbers your customers already know.

    Can I use Microsoft Teams?

    Yes. We can provide solutions that integrate with Microsoft Teams, allowing users to make and receive business calls directly from Teams alongside meetings, chat and collaboration tools.

    Can remote workers use the system?

    Absolutely. Users can access the phone system from virtually anywhere using desktop applications, mobile apps, softphones or compatible desk phones connected to the internet.

    Is call recording available?

    Yes. Call recording options are available to help with training, compliance, dispute resolution and quality monitoring.

    • Professional Business Presence

    Auto attendants, hunt groups, call queues and professional greetings help create a polished experience for callers from the moment they contact your business.

    • Business Continuity

    Calls can automatically divert to alternative users, mobile phones or locations, ensuring your business remains reachable during outages or unexpected events.

    • Hybrid Working Ready

    Enable office-based and remote employees to work from the same phone system regardless of location, while maintaining a consistent customer experience.

    Ready to Modernise Your Business Communications?

    Whether you’re replacing an ageing phone system, moving away from an existing provider or implementing a brand-new communications solution, Blucom can help.

    Speak to our team for a free consultation and discover how Hosted VoIP can improve flexibility, customer service and business productivity.