Blucom helps businesses modernise their communications with 3CX, one of the world’s leading business phone systems.
Whether your team works in the office, remotely or across multiple locations, 3CX provides a powerful cloud telephony platform that combines voice, video, live chat, messaging and collaboration tools into a single solution.
As a trusted 3CX partner, Blucom can design, deploy and support a solution tailored to your business, helping improve customer experience, increase productivity and reduce telecoms costs.
Unified Communications
3CX brings together business calls, video meetings, live chat, SMS, mobile apps and customer communications into a single platform.
See Team Availability In Real Time
Know who’s available, away, busy or offline before transferring calls, helping teams communicate more effectively and improving customer service.
Business Messaging & Voicemail
Stay connected across multiple channels with voicemail-to-email, business messaging, live chat and customer engagement tools.
Collaborate Anywhere
Enable employees to communicate through voice, video, messaging and screen sharing from virtually any location.
Mobile Working Made Simple
Take your business extension wherever you go using the 3CX desktop and mobile applications.
Answer calls, transfer customers, join meetings and collaborate with colleagues from your smartphone, tablet or laptop while presenting a professional business identity.
Key Business Benefits
Mobile Apps
Work from anywhere using a single business number.
Video Meetings
Host meetings and collaborate without additional platforms.
Call Reporting
Gain visibility into team performance and call activity.
CRM Integration
Connect communications with your business applications.
Customer Experience & Call Management
Improve how customers interact with your business through intelligent call routing, advanced reporting and professional call handling features.
CRM & Microsoft 365 Integration
Connect your communications platform with Microsoft 365, CRM systems and business applications to improve productivity and customer service.
Ready To Upgrade Your Business Communications?
Whether you’re replacing an ageing phone system, moving provider or implementing cloud communications for the first time, Blucom can help design, deploy and support the right 3CX solution for your organisation.